Company Name:
The Children's Place
Key Accountabilities
Responsible for protecting company assets (merchandise, associates, cash and property) from safety risks, loss and shrinkage for 150+ stores in a defined geographic area. This position supports all channels of TCP business and is directly responsible for the financial shrink results and management of LP programs in assigned market.
Execute programs to aid in the reduction of inventory and controllable losses to achieve goals for assigned locations.Implement programs to aid in the prevention, detection, and resolution of, internal and external theft.Cultivate and maintain strong collaborative relationships, building trust through fairness, honesty and openness.Effectively communicate and collaborate with Business Partners on LP training and educational coaching for store leadership and store associates.Set, and consistently achieve, challenging goals.Push themselves and others as needed to get the job done.Demonstrate a professional demeanor and a positive, optimistic outlook by interacting in ways that are socially appropriate, empathetic and tactful.Develop and maintain positive working relationships.Show concern for quality, accuracy, and completeness of work activities.Take responsibility for one's actions and the consequences that result from those actions. Go beyond expectations in the assignment, task, or job description without being asked.Demonstrate a sincere positive attitude towards getting things done.Set priorities with an appropriate sense of what is most important and plan with a realistic sense of the time demand involved.Keep track of activities completed and yet to do, to accomplish stated objectives.Know status of one's own work at all times.
Conduct and document Comprehensive LP Store Visit Assessments. Review results with store/field management team and train and educate on correct procedures to increase internal investigations with regards to associate theft/fraud/policy violations. This will include face to face or telephone interviews with associates suspected of theft/fraud/policy violations. Manage in conjunction with RD/DM/Store Management team the All Store and Target Program(s) and provide additional support in the form of training and consultation on the Shrink Action Plans.Utilize Aspect exception reporting software to identify areas of potential loss.Management of external programs such as EAS, Alarm systems, Security Guards, CCTV's and TRE.
Communicate areas of opportunity to Director of Loss Prevention.Monitors policy compliance as it relates to cash shortage controls, Credit Card chargeback's and checks acceptance. Follows up with stores to reduce risk.Analyze store/district/region shrink results and address common contributing factors with Director of Loss Prevention and RD, DM, and HR business partners.Liaison with local/municipal, state/provincial, federal law enforcement agencies and government agencies on criminal cases and/or governmental compliance issues.Partners with cross-functional department i.e. HR, Sales Audit, Treasury, Operations, Risk Management and Inventory Control as needed to address and consult on areas of loss.Participate in district/regional meetings, calls, visits to increase collaboration and improve awareness of loss and operational and participate in store/district/regional LP Awareness and safety participant in both inventory preparation as well as the annual inventory process.Monitor and respond to any safety concerns in stores as required.Develop strategies to reduce losses in high shrinkage by leading company programs as needed.
In select geographical markets this position supervises DC Security personneland/or contracted Security Guards.
Must be highly motivate with strong self-discipline and focusPossess proven investigative abilities.Must be proficient in interview and interrogation strategiesStrong self discipline and focus required.Must be very thorough and detail oriented.Strong collaboration skills requiredExcellent verbal and written communication skills required.Must be proficient in Microsoft Office.Knowledge of various local/municipal, state/provincial and federal prosecution procedures.Knowledge of POS exception reporting software a definite advantage.Experience with CCTV, EAS, burglar and fire alarm systems preferred.
5 -7 years of multi-unit retail Loss Prevention experience preferred, including some supervisory or management and Interrogation training certificate required.Bachelor's Degree required.
Overnight travel of 40-60% is required. Weekend and evening availability is also required

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